Responsible Gaming at ab998
At ab998, we believe that gambling should always be a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to stay in control.
How ab998 Keeps Gaming Safe
Responsible gaming is not a checkbox at ab998 — it is a core part of how we operate. Every feature below is available to all registered players across Bangladesh, from Dhaka to Chittagong, Sylhet to Khulna, at no extra cost.
Age Verification (21+)
ab998 enforces a strict minimum age requirement of 21 years for all players. Every new account undergoes identity verification using a National Identity Card (NID) or passport before a first deposit can be made. No exceptions are made under any circumstances.
Deposit Limits
Players can set daily, weekly, or monthly deposit caps directly from their account settings. Once a limit is in place, it takes effect immediately. Increasing a limit requires a mandatory 48-hour cooling-off period, while decreasing a limit applies instantly to protect players who need it most.
Session Time Limits
Setting a session time limit means you will receive a clear on-screen notification when your chosen play duration has been reached. ab998 uses Bangladesh Standard Time (BST, UTC+6) as the reference timezone for all session and limit calculations, ensuring accuracy for players across the country.
Time-Out Feature
Need a short break? The time-out feature allows you to suspend your ab998 account for a defined period — 24 hours, 7 days, or 30 days — without permanently closing it. During a time-out, login is blocked and no marketing communications will be sent to you.
Self-Exclusion
Players who feel they need a longer break can request self-exclusion for 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended, all marketing is halted, and re-registration attempts are blocked. To activate self-exclusion, contact our support team via live chat.
Reality Checks
Reality check notifications pop up at intervals you choose — every 30, 60, or 90 minutes — summarising how long you have been playing and your net session result. These reminders are designed to keep you grounded and aware of time spent on the ab998 platform.
Strictly 21+ Only
ab998 takes underage gambling extremely seriously. Our platform is designed exclusively for adults aged 21 years and above, in line with responsible gaming best practices adopted for the Bangladesh market.
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1
Register Your Account
Provide your accurate date of birth during registration. ab998 cross-checks this information against submitted identity documents.
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2
Submit Your NID or Passport
Upload a clear image of your National Identity Card or passport. Our verification team reviews submissions within one business day.
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3
Verification Confirmed
Once age and identity are confirmed, your account is fully activated and deposit functionality is unlocked.
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4
Ongoing Monitoring
ab998 continuously monitors account activity for signs of underage use or fraudulent age declarations and may request additional documentation at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. If you notice any of the following patterns in your own behaviour, we strongly encourage you to use ab998's responsible gaming tools or speak to our support team.
Spending more money on gambling than you originally intended or can afford to lose.
Chasing losses by placing larger bets in an attempt to recover money already lost.
Gambling with money earmarked for essential expenses such as rent, food, or utility bills.
Feeling restless, irritable, or anxious when attempting to cut down or stop gambling.
Lying to family members, friends, or colleagues about the frequency or scale of your gambling activity.
Neglecting work, education, family responsibilities, or personal health due to time spent gambling.
Borrowing money from others — or considering selling personal belongings — to fund gambling sessions.
Thinking about gambling constantly, including planning future sessions or reliving past wins and losses.
Using gambling as a way to escape stress, anxiety, loneliness, depression, or personal problems.
Take Control with ab998 Tools
All ab998 responsible gaming tools are available free of charge from within your account settings. They are designed to put you in charge of your own experience without requiring you to contact support first.
Deposit Limit
Cap the total amount you can deposit over a rolling daily, weekly, or monthly period. Reductions apply immediately. Increases take 48 hours to activate, giving you time to reconsider.
Available in Account SettingsLoss Limit
Define the maximum net loss you are comfortable with over a set period. Once reached, further play is paused until the limit period resets. This tool is particularly effective for slots and live casino sessions.
Available in Account SettingsSession Time Limit
Choose how long you want each gaming session to last. When the limit is reached, you will receive a notification and your session will be gently paused to give you a moment to reflect before continuing.
Available in Account SettingsCool-Down Period
Take a structured break of 24 hours, 3 days, or 7 days. Your account remains open but deposits and gameplay are suspended. All pending withdrawals are still processed during a cool-down.
Available via Live ChatSelf-Exclusion
For players who need a more extended break, self-exclusion blocks access for 6 months, 1 year, or permanently. During exclusion, all marketing stops and re-registration using the same identity details is blocked.
Contact Support to ActivateReality Check Alerts
Periodic on-screen notifications remind you how long you have been playing and display your session profit or loss. Available in 30, 60, and 90-minute intervals so you can stay aware and make informed choices.
Available in Account SettingsYou Are Not Alone
If gambling has stopped being fun and has started to feel like a problem, reaching out is the right move. ab998's support team is available around the clock to help you activate any responsible gaming tool, arrange a self-exclusion, or simply talk through your options. No judgement. No pressure.
Players in Bangladesh experiencing gambling-related distress are also encouraged to speak with a trusted family member, friend, or local counsellor. Seeking help early makes a meaningful difference in outcomes for problem gamblers.
Contact ab998 Support
Our support team is trained in responsible gaming and can help you activate limits, initiate a time-out, or arrange self-exclusion. All requests are handled confidentially and processed without delay.
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Live Chat Available 24/7 — response under 3 minutes
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Email Support [email protected]
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Operating Hours Bangladesh Standard Time (BST, UTC+6)
Play Smart. Play Safe. Play at ab998.
Responsible gaming is the foundation of a great experience. Set your limits, explore our games at your own pace, or visit our FAQ for more answers about how ab998 keeps you safe.